I have two monitors, connected to display port HDMI port. One monitor is kept flashing.

[ranjanprema]

I have two monitors, one connected to display port an the other HDMI port. One monitor is kept flashing. I tried to switch the connection and have the same problem. I replaced the cable. Still have the same issue. Both HP monitors are in working condition. The port  itself is the problem. Is there anyway can I get the correct replacement port to get this working properly?

Please provide the correct part number for replacement. What should I do if need to connect the 3rd monitor (TV Screen)?

Thank you-David

[Kuroi_Kenshi]

Hi @ranjanprema,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Graphics Driver:

• Ensure that your graphics drivers are up-to-date. Visit HP's official driver support page or the graphics card manufacturer's website to download the latest drivers.

Test Different Ports:

• If possible, try using another port on your desktop to see if the flashing issue persists.

Inspect for Physical Damage:

• Carefully check both the DisplayPort and HDMI port for any visible damage or debris. Clean the ports gently if needed.

Use a Different GPU:

• If your desktop has an integrated graphics option, try connecting using those ports instead of the dedicated GPU to isolate the problem further.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,