• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-28-2020 03:52 PM

HP Recommended
Product: HP Pavilion AiO 24-b227c
Operating System: Microsoft Windows 10 (64-bit)

I broke the screen and need to replace it. I am unable to find the correct parts numbers to do this myself.  

2 REPLIES 2

‎01-30-2020 03:26 AM

HP Recommended

You'll need to call HP and give them your serial number. They'll then look up the correct replacement part and you can then discuss the options for getting it replaced.

Was this reply helpful? Yes No

‎01-31-2020 02:04 AM

HP Recommended

I did call them. I can’t get through their phone tree, without having to pay for support. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.