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‎09-21-2023 04:22 AM - edited ‎09-21-2023 06:12 AM

HP Recommended
Product: HP X27qc QHD Gaming Monitor
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have bought recently a monitor HP X27qc, which has 1440p and 165 Hz. I bought it as an additonal monitor for my laptop MSI GL65, which normally displays in 1080p and 120 Hz. But unfortuantely in Windows refresh rate settings there are only options to choose "59 Hz" and "60 Hz". I have also a HDMI 2.0 cable, so it isn't a problem. Please, help me. 

 

 
Category:
1 REPLY 1

‎09-27-2023 07:12 AM

HP Recommended

@p2002

 

Welcome to the HP support community.

 

I understand that you are not getting refresh rate options, I am glad to assist you.

 

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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