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matthewallen24
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Message 1 of 2
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Inbuilt camera not found

HP Recommended
HP All-in-One - 24-g052na
Microsoft Windows 10 (64-bit)

I cannot access the camera on my HP All in one - It isn't in the device manager list after scanning etc. 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@matthewallen24
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,

  • If Device Manager does not recognize the webcam after the scan, the webcam might have become unplugged internally, and the computer might require service to correct the issue.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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