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Roughts
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Solved!

Input signal not found

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Hp 24ea monitor
macOS 10.14 Mojave

Hi, my monitor has stopped recognising anything that connects to it - can't get past the "input signal not found" message. I've tried with different cables and connectors, as well as with my wife's PC, but nothing seems to register. When we're supposed to be working from home it's pretty frustrating and hp support seems to send me in circles - assistance gratefully received!

 

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Echo_Lake
HP Support Agent
HP Support Agent
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@Roughts

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

And, also refer to this article: https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/16462325/document/c0006... By the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Echo_Lake
HP Support Agent
HP Support Agent
23,471 23,429 1,062 1,095
Message 2 of 2
Flag Post
HP Recommended

@Roughts

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

And, also refer to this article: https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/16462325/document/c0006... By the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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