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‎12-26-2023 09:18 AM - edited ‎01-06-2024 02:09 PM

HP Recommended
Product: HP 32s Display

Hello. Have a HP 32s monitor. At the moment my laptop will not detect the display and each time I plug in or unplug the HDMI cable from my laptop the message Input signal not found. Using the same HDMI cable, I connected my laptop to a different monitor and there was no problem with my laptop display on that monitor. Using the same HDMI cable, I connected a different laptop with the HP 32s and same problem. Updated my laptop drivers and that did not make a difference. Downloaded Intel Driver and Support assistant and to double check updates. Still no success with a display on the monitor. Downloaded HP Display Center and nothing detected. The monitors menu screen is seen on the screen, and I can navigate it. 

 

1/6/24 - plugged my Roku into the HP 32s with the HDMI cable intended to use between my laptop and the monitor and home screen appeared on the monitor. Could navigate without a problem. Then plugged my laptop into the HP32s with same hdmi and same problem, input signal not found. 

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2 REPLIES 2

‎12-26-2023 10:01 AM

HP Recommended

What is the resolution of the laptop set to?

 

Is it higher than 1080p?

 


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‎12-26-2023 05:27 PM

HP Recommended

Resolution is currently set at 1920 x 1080

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