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HP Recommended
Pavilion P6000
Microsoft Windows 10 (64-bit)

I continue to get input signal out of range and my monitor goes to sleep and i have to restart computer. I have to hit the menu button under the monitor for it to come back on, then it goes to sleep again

1 REPLY 1
HP Recommended

@TreHolmes88

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the computer's sleep mode. I will be delighted to assist you here.  

 

Please follow the below steps: 

Step 1: Enabling the Keyboard in Windows 

Skip this step if the computer does not enter sleep mode or if the computer wakes unexpectedly. 

Follow these steps to enable your keyboard to wake your computer from sleep mode: 

  1. In Windows, search for and open the Device Manager. 

  2. Click the arrow next to Keyboards and double-click the name of your keyboard. 

  3. If the Power Management tab is available, proceed to the next step. 

If the Power Management tab is not available, click the Change Settings button if it appears below the Device status box. The same Keyboard Properties window opens with the Power Management tab available. 

If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. 

  1. Click the Power Management tab and make sure that the box next to Allow this device to wake the computer is checked. 

  2. Click OK, and then test to make sure that the keyboard can now wake the computer. If the computer still cannot wake from sleep mode, continue using these steps. 

  3. For instructions on how to update the BIOS of your computer, see one of the following HP support documents: Updating the BIOS (Notebooks)

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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