Instructions for H-P 32s Display

[kensympson]

I recently purchased an H-P 32s Display (Product # 2UD96AA, [personal information removed per Rules Of Participation]). I comes with no instructions, other than graphics on plugging it in. There is a column of five unlabeled buttons on the rear of the display. I guessed, correctly, that the bottom one was power. Rather than try to guess other four, I searched the web for instructions for the display. I found nothing. I tried a chat with tech support: they had no answer. The tech support guy did initiate a case for the problem, and told me an expert would call the following day; notably I received no call from the expert. Two questions (1) does anyone know the functions these buttons perform, and (2) can someone tell me how to check on the status of the case (I received the case number in email)?

Thanks.

[Jeet_singh · Accepted solution]

@kensympson,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you need information and assistance related to your HP Monitor. No worries, I'll be glad to assist you.

After reviewing your post thoroughly, I did a bit of research and found the user guide for your HP Monitor. 

For more details, please scroll down to Front-panel controls - page number 11. for Monitor buttons and it's functions.

I hope this user guide helps you in setting up your monitor. Just in case if you need any further assistance, Please don't hesitate to reach out to us and I'll be more than happy to help you.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[kensympson]

Thank you very much for your help! A little history: I chatted with support, and that person found no information; after a case was created, I received a call from a tech expert who was unable to find a doc but gave me a few instructions (which were not altogether correct). 

Your discovery of this doc has restored my confidence in H-P! Keep up the good work!

Ken

[Jeet_singh]

@kensympson,

I'm glad you got this issue sorted out.

Do visit our HP Forums and drop us a message anytime you need help.

Thank you 😀