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HP Recommended
HP EliteDesk 800 G3 SFF
Microsoft Windows 10 (64-bit)

Why has HP decided not to update the Video driver for the Intel 530 graphics?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

No one on this forum would be able to answer your question.

 

You can direct your inquiry to the HP executive team at the link below.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

You should be able to update the Intel graphics driver as follows...

 

First create a system restore point so you can revert back to the current driver if necessary.

 

Download and save the Zip file format of the latest graphics driver at the link below.

 

Version: 26.20.100.6861 (Latest)     Date: 5/15/2019

 

https://downloadcenter.intel.com/download/28783/Intel-Graphics-Windows-10-DCH-Drivers?product=88355

 

Unzip the file to its driver folder.  Do not do anything with the files in the folder.

 

Go to the device manager.  Click to expand the Display Adapters device manager category.

 

Click on the Intel HD graphics adapter listed there.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

 

Click on Have Disk and browse to the unzipped graphics driver folder>Graphics>iigd_dch (setup information file), click Next and the driver should install.

 

Be patient because this driver is going to take a while to install.

 

After the driver installs, restart the PC and you should be good to go.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

No one on this forum would be able to answer your question.

 

You can direct your inquiry to the HP executive team at the link below.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

You should be able to update the Intel graphics driver as follows...

 

First create a system restore point so you can revert back to the current driver if necessary.

 

Download and save the Zip file format of the latest graphics driver at the link below.

 

Version: 26.20.100.6861 (Latest)     Date: 5/15/2019

 

https://downloadcenter.intel.com/download/28783/Intel-Graphics-Windows-10-DCH-Drivers?product=88355

 

Unzip the file to its driver folder.  Do not do anything with the files in the folder.

 

Go to the device manager.  Click to expand the Display Adapters device manager category.

 

Click on the Intel HD graphics adapter listed there.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

 

Click on Have Disk and browse to the unzipped graphics driver folder>Graphics>iigd_dch (setup information file), click Next and the driver should install.

 

Be patient because this driver is going to take a while to install.

 

After the driver installs, restart the PC and you should be good to go.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.