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‎11-09-2019 03:34 PM

HP Recommended
Product: HP ProDesk 400 G2 Mini
Operating System: Microsoft Windows 10 (64-bit)

New driver for Intel HD Graphics 530 automatically installed with Microsoft Updates and causes screen to flicker on and off. Using HP web site to install older 25.0 driver which then worked. Now HP web site installing driver 26.0. Uninstall driver from Device manager which then installs Microsoft Basic Video driver and screen stops flickering but always wants to reinstall updated driver even though I have Microsoft Updates on pause. I have 8 HP desktop minis. Three are having problems with the new driver. The newer ones are not.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-09-2019 04:01 PM

HP Recommended

Hi:

 

I recommend that you use one of your Prodesk 400 G2 minis to test my method of manually updating the Intel graphics driver to the latest version.

 

See my knowledgebase article at the link below...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

View solution in original post

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3 REPLIES 3

‎11-09-2019 04:01 PM

HP Recommended

Hi:

 

I recommend that you use one of your Prodesk 400 G2 minis to test my method of manually updating the Intel graphics driver to the latest version.

 

See my knowledgebase article at the link below...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

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‎11-10-2019 05:11 AM

HP Recommended

Thank you for the work around for installing the latest Intel Video Driver. Computers are now working correctly.

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‎11-10-2019 06:57 AM

HP Recommended

You're very welcome.

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