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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-07-2018 09:26 AM

HP Recommended
Product: HP EliteBook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi again,

 

On 830 and 850 G5 the current touch-screen driver does not work.

I tried the driver on the HP site and on HP Softpaq Download Manager.

 

HP Site:

https://support.hp.com/ch-de/drivers/selfservice/swdetails/hp-elitebook-830-g5-notebook-pc/18477184/...

 

After installing the driver it works. But after a PC restart, the touch screen no longer works.
An error is also displayed in the device manager.

 

Is there a newer version?

HP Switzerland can't help me, they have no solution.

 

830g5.PNG

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