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‎07-24-2019 02:48 PM

HP Recommended
Product: Envy PC Model 700-010xt
Operating System: Microsoft Windows 8.1 (64-bit)

I am trying to confirm that my PC, Model 700-010xt, that I purchased from Costco around 4 or 5 years ago has an internal video capability. The PC came with an Nvidia GEorce GT 640 card that I feared has failed. Since I get no video on screen showing it is difficult to confirm if this is my problem or if something else has failed. This computer uses the Formosa MOBO. The processor is an Intel i7. I have tried getting into BIOS or safe mode and can do neither.

Please help!

1 REPLY 1

‎07-24-2019 04:59 PM - edited ‎07-24-2019 05:00 PM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

This motherboard (MB) has onboard Intel graphics.

 

Connect the monitor to the I/O shield (where most input/output connections are present) DVI graphics port instead of the Nvidia port.

 

The PC should POST if the MB is okay.

 

Regards

 

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