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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

I would like to know if this app is safe and really from HP or if it's a viruses ....It require a emergency update and try to use edge to download this update ....

 

 

1 REPLY 1
HP Recommended

@lamateur 

 

Yes, legitimate.

 

The document explains.

Unfortunately, the update / Download in the Portrait website is dead.

Refer to the downloads provided in the document

OR

Try

Open your computer's home page > Category Software and Drivers

Open All Drivers - peruse the list > download and install the appropriate package.

 

HP Consumer Notebook and Desktop - Message 'HP Display Control Service Needs to Be Updated' Appears ... 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.