06-19-2020 02:14 PM
I just removed the display from the box and it seems like there is a film on the screen but it is difficult to take off and I am afraid of damaging the screen.
I didn't see a clear explanation or answer to the question so I thought I would through it out there again.
06-24-2020 05:51 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Could you please share the picture of the film screen protector?
Keep me posted for further assistance.
I am an HP Employee
07-02-2020 11:11 AM - edited 07-02-2020 11:13 AM
The screen is somewhat blurry so I thought there was a screen protector on the screen. I started to try and pick it off but it is hard to get pieces off so I wanted to make sure it is supposed to come off before I try to peel more off.