Issue: HP X32 monitor changes backlight contrast by itself back to 100

[exitnine159]

got 2 issues, bought a HP X32 monitor from bestbuy 1 month ago, and find out that the contrast change itself back to 100, not always happen, like if i shut down my desktop and don't use it for like 10 hours.  what you guys think of it?

too bad, i can't return it to bestbuy because over 2 weeks, and i struck with it now, and just warranty and not sure why it said warranty left 4 months, i bought it brand new at best buy and that is my second issue.

should i call HP for warranty of it?

btw, using it with dell xp8950 with nvidia 1650 video card, 32gb memory, win 10 64 bit. what you guys think of it, try to download driver and nothing new, and it said driver install already, very sad, not sure what to do it....

like everytime  i power on the desktop and i have to set the contrast manually

[Nal_NR]

Hi @exitnine159,

Welcome to the HP Support Community

 I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

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[Gan-batte]

I just got my HP X32 monitor a few days ago, and I noticed the issue right away.

I was planning to return the monitor today, but I'm hoping you can contact me and resolve this issue. Thanks!