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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Issue connecting to 2 external monitors
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09-10-2020 10:25 AM
I’m looking to connect my Pavilion X360 laptop to 2 external monitors via HDMI. The laptop has USB ports, a USB C port and one HDMI. I’ve tried docking stations that connect to the laptop via USB-C, however I’ve since found out that connecting that way doesn’t support data transfer for displays. Any ideas on other products out there that will work? PS, I want to extend the screens and not just mirror.
09-12-2020 02:58 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Computers and TVs have a wide variety of video connection types. The video connection on your computer must match the connection on your TV or monitor.
NOTE: If your PC only has DVI and your TV does not have a DVI port, you can use a special adapter or converter cable.
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Select a connection type based on your second monitor.
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Monitor: VGA
or DVI
cable
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TV: Video (composite)
or S-video
cable
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High Definition TV: DVI
or HDMI
cable
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Connect the TV or monitor to the computer using the cable you chose.
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Connect a power cable to the TV or monitor, and then turn it on.
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TV connections only: Change the TV video input source to match the video source connection from the computer (Line-1, Video-1, HDMI, etc.). Refer to documents that came with the TV for instructions.
Depending on the TV, the image quality might not be as good as that of a monitor.
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Turn on the computer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee