Issues with Displaying to a Monitor

[kjlintz]

I am trying to hook my laptop up to a monitor through a USB-C to HDMI adapter, as I don't have an HDMI port on this laptop. I've used this adapter to display on my TV in the past and had no issues. I thought it was possible that the adapter was bad so I bought a new one and there was still no change. I've also changed out the HDMI cords in case the OG one was bad. Yet, I still have issues with not displaying on my monitor. I don't know where to go from there. Any help would be greatly appreciated!

[Kuroi_Kenshi]

Hi @kjlintz,.

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Compatibility

1. Confirm Adapter: Ensure that the USB-C to HDMI adapter is compatible with your HP Spectre x360 and supports video output. Look for any specification or indication of compatibility with the laptop model.
2. Check Monitor’s Input: Verify that the HDMI port on the monitor is functioning correctly. Try using a different HDMI port if available.

Basic Troubleshooting

1. Restart Devices: Restart both your laptop and the monitor to refresh the connection and settings.
2. Check Monitor Input Source: Ensure that the monitor is set to the correct HDMI input source. Use the monitor's input selection menu to switch to the HDMI port you are using.

Update Drivers

1. Driver Update: Update the graphics drivers and firmware on your HP Spectre x360. This can be done by visiting the HP Support website and downloading the latest drivers for your model.
   • Graphics Drivers: Ensure that the latest drivers for Intel graphics are installed.
   • USB-C Drivers: Verify that the USB-C drivers are up to date.

USB-C Port and Adapter

1. Try Different USB-C Ports: If your laptop has multiple USB-C ports, try connecting the adapter to a different port.
2. Test Other Devices: Connect the USB-C to HDMI adapter to another device (e.g., another laptop) to check if the adapter is functioning properly.

Windows Settings

1. Display Settings: Right-click on the desktop and select "Display settings." Ensure that the monitor is detected and configured correctly.
   • Detect Button: Click on the "Detect" button in the display settings to search for connected displays.
2. Project Settings: Press Windows Key + P to open the projection options. Select "Extend" or "Duplicate" to display the screen on the monitor.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,