Resolve Windows 10 or update issues on HP computer or printer– Click Here
First both my keyboard and mouse a not working ever in setup I honestly don't know what to do 😭
Welcome to HP Community
I have gone through your Post and would like to help
Please provide me with the product model or the product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToadI Am An HP Employee
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