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‎04-23-2023 12:43 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000
Operating System: Microsoft Windows 11

Dear HP community. I am having trouble connecting a 3rd monitor to my laptop. There is no issue with my laptop detecting a 2nd monitor using the HDMI port. I am trying to connect the 3rd monitor from the USB-C port using an adaptor with a HDMI port wired to my 3rd monitor, which is not working. Any help would be greatly appreciated, thank you. Ray 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2023 09:32 AM

HP Recommended

Hi @Ray2708 

 

Welcome to the HP support community.


I understand that you are not able to connect the third monitor, I am glad to assist you.

 

The SuperSpeed USB Type-C® (5Gbps signaling rate) is not a thunderbolt port. Hence, it cannot be connected to a monitor.

 

Please find below the link to check your product specifications:

 

https://support.hp.com/in-en/product/hp-15-f2000-laptop-pc-series/35900344/model/2100381726/document...

 

Hope this helps!

 

-Regards,

Raj2111
I am an HP Employee

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1 REPLY 1

‎04-26-2023 09:32 AM

HP Recommended

Hi @Ray2708 

 

Welcome to the HP support community.


I understand that you are not able to connect the third monitor, I am glad to assist you.

 

The SuperSpeed USB Type-C® (5Gbps signaling rate) is not a thunderbolt port. Hence, it cannot be connected to a monitor.

 

Please find below the link to check your product specifications:

 

https://support.hp.com/in-en/product/hp-15-f2000-laptop-pc-series/35900344/model/2100381726/document...

 

Hope this helps!

 

-Regards,

Raj2111
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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