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HP ZBook 15 G3 Base Model Mobile Workstation

As the title say. I didn't face similar problems before. I bought the laptop 1 year ago. It was used before. And I didn't face similar problems before. But now the screen suddenly turn off without any reason. The laptop is still working and I can hear sounds and the buttons work. I checked the heat and it's normal. I tried hard reset. It works but it's only a matter of seconds for it to turn off again.

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