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‎04-18-2024 09:09 AM

HP Recommended
Operating System: Microsoft Windows 11

Brand new HP Pavilion Desktop TP01-2234. Line in not working. Paid for upper level HP support last night and he couldn't help. Microphone input works, output is fine; Line in is not showing up in Windows when mini jack is plugged into the back of the computer. Settings all checked many times, inputs, Windows Recording tab, etc.  TRied a different audio input and got same result. Is it a Windows 11 issue or bad line in on the new computer?

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1 REPLY 1

‎04-19-2024 07:03 PM

HP Recommended

I found the following info after looking  up your desktop model.  You may have already seen it.

https://support.hp.com/us-en/document/ish_4315149-4208232-16

 

I do not have your TP01 but I had audio trouble when win11 22h2 became 23h2.  The audio out the back of one of my systems stopped working but front panel audio worked fine.   

 

The line in probably doubles as another device for example (from above document)

Line-in or Rear speaker Out

 

 

 

However,  on my desktop system, win11 23h2, Realtek Line-in is the front panel device, not the rear one..

 

BeemerBiker_0-1713574949853.png

 

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