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Harry2413
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Message 1 of 2
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Line down the centre of the hp 23xi moniter

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hp pavilion 23xi
macOS 10.15 Catalina

I am using my hp pavilion ass a moniter for my MacBook but I have a line down the centre of my monitor not sure if there are any drivers or anything that can get rid of this line.

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Harry2413

 

Welcome to the HP Support Community. I'd be happy to assist you with the display quality issue. 

 

Let's try these steps - Display Quality Issues

 

Also, try these steps to reset the monitor - 


1. Unplug the power cord from the back of the monitor and the wall.
2. Hold the power button down for at least one minute.
3. Plug the power cord back into the monitor and then into the wall outlet.
4. Press the Menu button on the monitor.
5. Navigate to the Factory Reset option and select it.
6. Try a different cable connecting your monitor to your computer.

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your monitor. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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