M27 Webcam Monitor...webcam not working

[s51curtis]

I've just purchased the M27 Webcam monitor and the first thing I've discovered is the support literature is absolutely awful.  I'm using it with a Dell docking station using the HDMI ports on the dock and the monitor.  The monitor is plug and play and the built-in speakers are good, not great.  My question is how do you make the bloody webcam work?  Right now I'm only using the HDMI cable because there's nothing in the setup guide that says I have to use anything else.  Is that true?  I tried installing one of the three drivers the literature says to download, and my Dell Precision Mobile Workstation went into self-repair mode, but that's another story.  Is there a procedure anywhere for setting up this monitor step-by-step?

[Shawn4867]

Hi -

I was having a similar issue with the webcam not being recognized while using DisplayPort to connect. I haven't installed HP Display Center or other drivers but everything except the webcam still worked. To fix, I added a a USB-C cable to the setup (DP + USB-C) and the webcam immediately kicked in.

Hope this helps!

Windows 10 (64 Bit)

DisplayPort: Monitor to docking station

USB-C: Monitor to computer

HP Display Center + additional drivers not installed