OHBAMA Student
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MISSING HID COMPLIANT TOUCH SCREEN DRIVER

HP ALL IN ONE
Microsoft Windows 10 (64-bit)

My all in one use to be a touch screen and now its not functional.  The driver is missing.  HP doesnt seem to have anything to download the driver. I'm very irritated by the entire process of looking for solutions.  I paid for a pc with touch screen and now the driver is gone.  Someone please help

 

Bianca

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HP Support Agent
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Flag Post
HP Recommended

MISSING HID COMPLIANT TOUCH SCREEN DRIVER

@OHBAMA,

 

Welcome to the HP Support Community!

 

I recommend you download and install HP support assistant from the below link and install all the updates. It will automatically download and install all the drivers for your computer.

 

Here is how it is done.

 

Download link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

  6. Perform any other update management actions as needed.

    • Postpone an update: Click Remind me, and then select a time preference.

    • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

    • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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