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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Monitor Camera Not Appearing; only Laptop Camera

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08-12-2022 01:41 PM
I'm setting up a new workstation with a docking station connecting my laptop (HP Elitebook 850 G8) to my monitor. Both the laptop and monitor have built-in cameras. The Camera program (and Zoom, Skype, Teams, Discord) only acknowledges the laptop camera (and of course displays just blackness, as the laptop is closed). How can I get the computer to acknowledge the monitor's camera, which I'd much prefer to use?
08-14-2022 02:17 PM
Hello @seripanther
Sorry to hear that you are having problems ... I would like to help you.
(1) Install
HP Support Assistant | 9.9.58.0 Rev.A | 167.8 MB | Oct 4, 2021 | Download |
(2) Let HP Support Assistant update <all> drivers !
(3) Reboot
(4) Report back here and we continue ...