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HP Recommended
HP E24mv G4 FHD Conferencing Monitor
Microsoft Windows 10 (64-bit)

I'm setting up a new workstation with a docking station connecting my laptop (HP Elitebook 850 G8) to my monitor. Both the laptop and monitor have built-in cameras. The Camera program (and Zoom, Skype, Teams, Discord) only acknowledges the laptop camera (and of course displays just blackness, as the laptop is closed). How can I get the computer to acknowledge the monitor's camera, which I'd much prefer to use? 

1 REPLY 1
HP Recommended

Hello @seripanther 

Sorry to hear that you are having problems ... I would like to help you.

(1) Install

HP Support Assistant

9.9.58.0 Rev.A167.8 MBOct 4, 2021Download

 

(2) Let HP Support Assistant update <all> drivers !

(3) Reboot

(4) Report back here and we continue ...

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