Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Monitor HP 24F without sound

HP Recommended
HP 24F
Microsoft Windows 7 (64-bit)

Hello to everyone. I just purchased an additional display (HP 24F) for my mother and suddenly she said the audio is not working. I don't know if the monitor itself comes without audio (I have searched online and looked at the manual but couldn't figure it out!) or if there is a real issue. The HDMI cable is okay. The PC recognizes the display and when I try the audio (right click on the audio icon, bottom-right of the desktop) it seems like it is perfectly working but no sound comes off. 


Level 19
Level 19
90,484 90,361 11,618 24,910
Message 2 of 2
Flag Post
HP Recommended



The monitor does NOT have speakers, its specs


You can't get sound from monitor. Where do you connect it to ? Machine may send sound thru HDMI port (which does not have speakers) therefore your can disable HDMI sound and enable default sound. For Windows 7 please


   (a) Right click speaker icon (bottom right),

   (b) Select Play back devices,

   (c) Disable HDMI sound (or 24F),

   (d) Enable  sound (sorry, I don't know your machine therefore can't say which one, may be Realtek)

   (e) Click Apply/Ok



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation