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AlexWithington
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Message 1 of 2
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Flag Post

Monitor Power Supply

HP Recommended
HP 24fw 60.45 cm (23.8" ) Ultraslim Full-HD IPS Monitor

HI there,

My monitor recently stopped working. The LED power signal on the back lights up briefly when inserting the AC Adapter in to the monitor but goes off straight away.

I don't know if the AC Adapter is the problem or the connection in the monitor.

Is there anywhere I can get a replacement AC Adapter from/do HP sell these separately?

The adapter is 19v 2.1a.

 

Thanks,

 

Alex

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@AlexWithington

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Please contact HP Support in your Region for Service Options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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