Monitor Problems

[fartmaster9500]

I recently purchased a brand new HP M27ha as a replacement for my secondary monitor about two months ago.
Just today, I woke up to the monitor being completely unresponsive. The power button is completely nonfunctional. All standard troubleshooting methods were run, verifying cables were fully inserted, swapped cables out for known working cables, swapping existing cables to test if they worked on my primary monitor, to no avail. The monitor still refused to power on. Any other troubleshooting ideas or tips would be greatly appreciated. It is VESA mounted if that makes any sort of reasonable difference.

[praveenbv]

Hi @fartmaster9500, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your monitor needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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