• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Locked

‎12-20-2020 07:24 PM

HP Recommended
Product: S430c
Operating System: Microsoft Windows 10 (64-bit)

Hello all. I just set up my HP S430c into operation.

My Desktop is connected with Display Port and USB-C 1 (Monitor) to USB-A (Desktop).

Mouse and Keyboard (connected via S430c USB Hub) works fine.

 

Now Desktop is switched OFF.

 

Now when I connect my Notebook with USB-C 2 to the S430c I got the Display and Charging for the Notebook, but Keyboard and Mouse does NOT work 😞

 

I can only use Mouse and Keyboard (connected on S430c USB Hub) on Notebook when I pull off the USB Cable from USB-C 1 at S430c  (which connects Desktop to the Display).

 

I do NOT want to operate two systems at once at the S430c, just either Desktop OR Notebook with one Mouse and Keyboard connected to S430c USB Hub.  Can anyone tell if/how this works?

 

I did not install HP S430c Device Bridge Software, because Notebook is Business System with limited administrative rights.

 

1 person had the same question
1 REPLY 1

‎12-20-2020 09:31 PM

HP Recommended
@S430c wrote:

... Now when I connect my Notebook with USB-C 2 to the S430c I got the Display and Charging for the Notebook, but Keyboard and Mouse does NOT work 😞....

@S430c 

 

What is your Notebook ? Does its USB-C port support Alt mode ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.