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‎05-03-2022 07:43 PM

HP Recommended
Product: HP ENVY Phoenix Desktop - 850-150qe CTO
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect a Dell 4k monitor to my HP Desktop PC using the HDMI connection.  The PC doesn't recognize the monitor using the HDMI hook up.  The monitor comes with a USB-c plug but my older PC does not have a USB-c outlet.  How do I make the PC recognize the monitor using HDMI?

Category:
1 REPLY 1

‎05-03-2022 10:31 PM

HP Recommended

@Hairzilla 

 

It is a CTO machine

 

            https://support.hp.com/us-en/document/c04779021

 

which video card do you have on the following options ?

 

  • Intel Integrated Graphics
  • NVIDIA GTX 745 (DDR3) (4 GB)
  • AMD Radeon R9 370 (GDDR5) (2 GB)
  • NVIDIA GeForce GTX 960 (GDDR5) (2 GB)
  • NVIDIA GeForce GTX 970 (GDDR5) (4 GB)
  • NVIDIA GeForce GTX 980Ti (GDDR5) (6 GB)

Regards.

BH
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