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‎08-02-2022 02:36 PM - last edited on ‎08-02-2022 02:41 PM by Retired

HP Recommended
Product: HP w2338h 23-inch LCD Monitor
Operating System: Microsoft Windows 10 (64-bit)

I own an HP w2338h 23-inch LCD Monitor (Product # FN747AA / Serial # [personal info removed]) which has been working perfectly until I installed the most recent Windows update. Ever since then the monitor will power on and show a proper image for about one second and then it goes black. If I turn the monitor off and then on again, the image will flash again for about a second and then go black. This will also happen the moment the monitor goes to sleep. In the brief moment when it works, I am able to move the mouse around like normal. I have tried a variety of troubleshooting fixes, but nothing has worked. Is there a specific driver I can use that will get me working again?

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