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lynettehaltom
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Message 1 of 2
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Monitor goes static. When I turn off pc and restart it works again.

HP Recommended
Pavillion 27xi monitor
Microsoft Windows 10 (64-bit)

My monitor goes static.  When I turn off the pc and reset it the monitor works again.  Can't find any help with this issue.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@lynettehaltom I suggest you restart the monitor, then follow the sequential steps recommended by HP, as mentioned below:

Press the Menu button on the front panel and select Factory Reset. Wait 5 seconds and then turn on the computer by pressing the Power button again. Adjust the Windows display resolution to a setting that is compatible with the monitor.

 

Then, check if it works fine, 

Also, check with an alternate cable or another monitor.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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