Monitor keeps going black and losing input

[hype1536]

For no apparent reason my monitor keeps going black, as if its turned off, then after a while says its lost input connection, I have to turn it off and back on every time.

This didn't happen when I got the monitor but only for the last few months, I've had it since November 2021.

I have tried reinstalling all Graphics drivers, with clean install and tried resetting the monitor, but hasn't fixed it and it never happened with any old monitors. 

[sandytechy20]

@hype1536

Welcome to the HP support community.

I understand that the monitor goes blank, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

• HPSA will automatically search for all the latest drivers for your Notebook
• Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
• 
• Click Check for updates and messages to scan for new updates.
• 
• Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
• Click the update name for a description, version number, and file size.
• Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

• Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[hype1536]

Thanks for the Reply 
Yes i had already tried that, but did check again, no updates for drivers for the monitor, and no updates for windows. 

[sandytechy20]

@hype1536

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.