-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Monitor not going to sleep

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-23-2022 02:51 PM - edited 05-23-2022 02:52 PM
Product: HP U28 4K HDR Monitor
Operating System: Microsoft Windows 11
Hello, my monitor has some trouble to be sleeping :-D. It wants to go sleep as set in Windows, led is going to orange color, but after few seconds I hear sound like something connects to the PC, then led is white and backlight of monitor is turned on even without signal from GPU. Second monitor, different one, is normally sleeping. I have updated Win11, so as Studio drivers on RTX 2060, monitor is connected via provided DisplayPort, Shadow play turned off and windows is set to monitors going to sleep after few minutes.
Please help.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.