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‎09-13-2022 03:23 AM

HP Recommended
Product: HP 200 G4 22 All-in-One PC (7WX25AV)

Hi my monitor screen goes dark on each side when moved on my HP200 G4 22  All in one, please advise how to rectify this problem

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1 person had the same question
1 REPLY 1

‎09-13-2022 07:02 AM - edited ‎09-13-2022 07:03 AM

HP Recommended
 my monitor screen goes dark on each side when moved 

Your system has an  "LCD anti-glare WLED-backlit"

I am guessing the screen and bezel are loose and is detaching.  That can cause the backlight to fail and the screen to get dark near the edges.  When you pick up or move the monitor I assume you are squeezing the sides putting pressure on the borders.  I observed this problem when the screen of my surface pro 4 started detaching due to the internal battery expanding.

 

Picture of a failing backlight is here

 

Can you take a picture of the problem and post it?

Check warranty here Some retail store give longer warranty.

 

 

 

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