• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 24m 23.8-inch Display

When I connect my monitor to laptop through HDMI cable, the monitor displays red, blue, green, and white screen. I am not sure how to stop this. I have checked the HDMI cable and it's okay.

 

I tried to press various buttons on the monitor, but I cannot see the menu since screen is fully covered in the red/green/blue color. So, I am not able to go to factory reset option

 

How to get out of this mode?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.