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Locked

‎10-05-2024 07:16 PM

HP Recommended
Product: OMEN by HP 27 inch QHD 240Hz Gaming Monitor - OMEN 27qs
Operating System: Other

I have an annoying issue with my HP Omen 27qs monitor. I use to be able to run 1440p res at 240hz on my Mac Studio but now (after updating to Sequoia) the OS doesn't even detect or list 240Hz as an option. Prior to updating (on Mac OS Sonoma) everything was working fine and now I feel (somewhat) scammed because I can't utilize the full speeds (240Hz) at 1440p res? Why aren't there any Mac OS drivers for this? Where is the support HP?

Things I have done to troubleshoot: Replace my display port cable to a newer and more capable one (32 GB transfer rate, DP 1.4), reformatted my computer, reset the settings on my Omen 27qs, tried different ports, ran diagnostics in safe mode & nothing works but it use to work before?

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