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Monitor wont turn on

HP Recommended
HP 24fw 60.45 Cm (23.8" ) Ultraslim Full-HD IPS Monitor

HI there,

My monitor recently stopped working. The LED power signal on the back lights up briefly when inserting the AC Adapter in to the monitor but goes off straight away.

I don't know if the AC Adapter is the problem or the connection in the monitor.

Is there anywhere I can get a replacement AC Adapter from/do HP sell these separately?

The adapter is 19v 2.1a.





HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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HP Recommended

@AlexWithington Welcome to HP Community!


I understand that you are looking for an adapter  for the monitor.


L16945-001 ADPTR, 30BD DA 30W 19V 1.58A DELTA



You could purchase the part from HP, use the HP Parts surfer to identify the part: 


And order it via the HP Parts store: 


Or alternatively, Contact HP for setting up an order/service via phone support 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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