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Katiehoke
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Monitors showing no signal

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Pavilion H5P71AAR# ABA
Microsoft Windows 8.1 (64-bit)

My pavilion desktop computer will not display video on anything. I’ve tried using different cord and different monitors. I’ve even tried switching inputs, nothing seems to be working. My computer turns on perfectly fine it still displays the power light and makes no beeping sound when I turn it on and I can hear the fan when I turn it on as well. 

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The_Fossette
HP Support Agent
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@Katiehoke,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are not getting any display on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Katiehoke
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Thank you for the feedback! Unfortunately i had followed all of these steps and have yet to find a solution to my problem.

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The_Fossette
HP Support Agent
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@Katiehoke,

 

If the steps I shared didn't do the trick, it would confirm a hardware malfunction and you may want to contact support to have the device repaired.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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