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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Mouse and Keyboard lagging after Windows 10 update installed

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01-21-2019 10:10 PM
Following an upgrade to Windows 10 (several months ago), my HP Mini 210 - 3000 touchpad and keyboard experience terrible lag.
I have the most recent BIOS (several years old) installed, and I went through every device listed in Device Manager to make sure I had the latest version of drivers installed. All to no avail.
Has anyone else experienced this?
Any help would be much appreciated.
Thank you!
Solved! Go to Solution.
Accepted Solutions
01-23-2019 04:50 PM - edited 01-23-2019 04:51 PM
@Michael_D79
Thank you for posting on the HP Support Community.
To get the answer to this question, this computer shipped with less memory which is below are the minimum requirements for Windows 10.
Here is the product spec
- Processor: 1 gigahertz (GHz) or faster processor or SoC.
- RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit.
- Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS.
- Graphics card: DirectX 9 or later with WDDM 1.0 driver.
- Display: 800x600.
On this computer only 1GB RAM is installed hence there may be a lag.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community. Have a great day!
ECHO_LAKE
I am an HP Employee
01-23-2019 04:50 PM - edited 01-23-2019 04:51 PM
@Michael_D79
Thank you for posting on the HP Support Community.
To get the answer to this question, this computer shipped with less memory which is below are the minimum requirements for Windows 10.
Here is the product spec
- Processor: 1 gigahertz (GHz) or faster processor or SoC.
- RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit.
- Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS.
- Graphics card: DirectX 9 or later with WDDM 1.0 driver.
- Display: 800x600.
On this computer only 1GB RAM is installed hence there may be a lag.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community. Have a great day!
ECHO_LAKE
I am an HP Employee
01-25-2019 11:27 AM
Thank you for posing back.
Yes! you can upgrade the ram up to 2GB.
NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
01-25-2019 01:42 PM
The device is several years beyond its warranty period, so I have nothing to lose by upgrading the memory. Otherwise, the Mini is useless to me and will be tossed.
Again, many thanks for your attention and help. I really appreciate you!
01-27-2019 08:40 AM
Thank you for posting back.
If you need any help, feel free to reach out to us.
Have a great day!
ECHO_LAKE
I am an HP Employee