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Posts: 6
Member Since: ‎12-16-2016
Message 1 of 11 (401 Views)
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My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Product Name: Pavillion a6739de

Last night computer worked fine.  This morning by boot up, it beeps.  2 short and 1 long.  I have dusted /cleaned inside.  I removed each card used an eraser to clean and replaced card carefully.

Computer still beeps.

Any suggestions?

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Accepted Solution

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Thank You!

 

Finally got it solved.  Somehow Firefox got compromised but after a refresh...all is good.

 

Ya done good!

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Provost
Posts: 20,095
Member Since: ‎11-21-2008
Message 2 of 11 (358 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

[ Edited ]

@CAgirl9, welcome to the forum.

 

Here is a guide to the HP BIOS beep codes.  If you scroll down to the section for Computers released before 2010, you will see that the code you are receiving says: "2 short beeps and 1 long beep (repeats 5 times) - Unable to initialize video or video card required but not installed".

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

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___________________________
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Tutor
Posts: 6
Member Since: ‎12-16-2016
Message 3 of 11 (337 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Yes I found that message too.  But what does it mean?  How can I fix it?

Provost
Posts: 20,095
Member Since: ‎11-21-2008
Message 4 of 11 (313 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

I believe that your video card has failed.  I suggest removing the card from the computer and connecting the monitor to the VGA port on the back of the computer.  Here is a picture of the Back I/O ports:

 

Capture VGA.PNG

 

The VGA port is #3 in the picture.  You may have to use an adapter for it to work if the monitor doesn't have a VGA cable.  If the card has failed the integrated should solve your problem until you can buy a new video card.'

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
Tutor
Posts: 6
Member Since: ‎12-16-2016
Message 5 of 11 (285 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Hey thanks...I´m sorry but I am  really a computer idiot.  How do I remove the card?  I thought it was intergrated.  I really appreciate you taking the time to help.  The picture helps a lot!

Tutor
Posts: 6
Member Since: ‎12-16-2016
Message 6 of 11 (284 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Hi again

I just looked at the back of the computer.  The VGA port is the one that is currently used to  connect to the monitor...but the monitor remains black.

Provost
Posts: 20,095
Member Since: ‎11-21-2008
Message 7 of 11 (275 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

You are welcome, @CAgirl9.

 

There are no idiots on this forum, only members who are not necessarily fully computer literate.   If you are not comfortable with working on computers, you may want to see if a friend can help you.

 

Here are the Product Specifications for the computer.  If you look at the section titled "Video graphics" it shows a video card.  The video card has a HDMI, VGA & DVI-I port.  When a vido card is installed the integrated video is not available.  Here is a video that will show you how to remove a video card and replace it:

 

 

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
Tutor
Posts: 6
Member Since: ‎12-16-2016
Message 8 of 11 (258 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Hi again

Well the replacement of the card seems right on the money.  Following the easy/peasy video I was able to remove the old card and put in a new one...yay.

 

It worked great but my computer had connecting issues to the provider.  It couldn´t "find" the router.  So some things I was able to get and somethings like yahoo and google not.

 

My daughter tried to help and now I´m back to the black screen of death.  What I neglected to do was uninstall the old graphics card before I installed the new...dammit.

 

I powered up in safe mode which was great but the computer stalled at "windows update"  I´m turning the whole thing off and letting us both cool down for awhile.

 

Going to try again tomorrow.

 

aaaagggrrrrhhh

 

Provost
Posts: 20,095
Member Since: ‎11-21-2008
Message 9 of 11 (252 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

It sounds like you on the right track.  Please let me know if you need further help.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
Tutor
Posts: 6
Member Since: ‎12-16-2016
Message 10 of 11 (241 Views)

Re: My 6 year olf hp pavillion does 2 short and 1 long beep and the monitor is dark

Thank You!

 

Finally got it solved.  Somehow Firefox got compromised but after a refresh...all is good.

 

Ya done good!

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