• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-29-2023 06:02 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0053w
Operating System: Microsoft Windows 11

I'm trying to connect a second monitor to my computer (HP ProDisplay P201) and the computer can't detect the second monitor. I used an HDMI to VGA cord. I connected the HDMI to the OUT HDMI port and the VGA to the second monitor. When i clicked display it says the monitor can't be detected. I fixed the resolution and HZ based on what I read online and restarted the computer, but it didn't work. I also checked for updates on the graphic driver but it said I was using the most recent. Next, I followed directions online to uninstall the graphic driver and reinstall it, but that didn't work either. I can't rollback the graphic driver because it's grayed out and not clickable. Can anyone tell me what I'm doing wrong so the computer recognizes the second monitor? The cursor moves from screen to screen, but I can't open any new pages on the second monitor. HELP!!

Category:
1 REPLY 1

‎05-29-2023 06:40 AM

HP Recommended

press OSD/HDMI mode buttons on right side

◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆
my english is broken
the meaning may not be accurate
◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.