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HP Recommended
HP S2031 monitor
Microsoft Windows 7 (64-bit)

HP S2031 monitor goes black a few seconds after either a power cycle or a reboot - no error msg.

1 REPLY 1
HP Recommended

Greetings @SHW_2017,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your monitor going blank, is that right?

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Have you tried a different monitor?

 

Refer to this HP Article and perform a factory reset on the monitor and check. 

The procedure is mentioned under "Fuzzy text, blurry or stretched images" section of the article.

Try the monitor on a different computer if possible.

If the issue persists, recommend you contact our phone support for the service options available. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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