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HP Recommended
OMEN by HP 25L Gaming Desktop PC GT15-0000a (4Q9S4AV)
Microsoft Windows 11

I have reset CMOS and moved around RAM Modules. I genuinely have no clue what the problem could be. My monitor works just fine. Man this is really upsetting.

1 REPLY 1
HP Recommended

Hi @Smarty7 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear about the frustrating situation with your PC display! Since you've already reset the CMOS and tried moving the RAM modules around, there are a few additional troubleshooting steps you can take to narrow down the problem. Let's go over some possibilities:

1. Revert XMP Settings to Default

  • If you enabled XMP (Extreme Memory Profile) settings and the system isn’t showing a display, it's possible that the memory settings are unstable or incompatible with your system.
  • Try booting up the system without enabling XMP. If your motherboard has an option to reset to default memory settings or simply turn off XMP (it might say "Auto" or "Standard"), select that in the BIOS and see if that resolves the issue.

2. Test the RAM

  • Even if you’ve moved the RAM modules around, it could be an issue with one of the RAM sticks.
  • Try booting with only one stick of RAM (in the recommended slot, typically slot 1 or 2) and check if the display works. Test each stick one by one to see if one is faulty.

3. Check Graphics Card (If Applicable)

  • If you’re using a dedicated GPU (graphics card), make sure it’s properly seated in the PCIe slot. Sometimes the card can shift slightly if it wasn’t secured well.
  • Try removing the graphics card and connecting the monitor directly to the motherboard’s onboard graphics (if available), just to test if the GPU might be the issue.

4. Check Power Connections

  • Ensure all power cables are connected properly, especially to the motherboard and GPU. A loose or missing power connector can prevent the system from posting correctly.

5. Verify Monitor and Cables

  • Double-check the cable connections to the monitor. Even though you mentioned the monitor works fine, test the cable on a different device to make sure the cable isn't faulty.
  • If your system has multiple display outputs (HDMI, DisplayPort, etc.), try switching to another port to rule out a port issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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