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- My application keeps minimizing on its own.

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07-04-2021 01:47 PM
My application keeps minimizing without me pressing anything. Its ok on some games such as destiny 2 but when i click on the blocks in Minecraft it does it. It also does it just went Im on Chrome or just in settings. Its not my tablet setting as I have turned it off. It has been doing this since Ive received the new PC about a week ago.
07-10-2021 11:53 AM
Hi@Alex371, Welcome to the HP Support Community!
Apologize for the issue with the display. We understand it's Gaming desktop lets try a few troubleshooting steps to fix the issue.
Check for the BIOS update?
Tried Adding the game to High performances in the Nivida control panel?
Download GEFORCE EXPERIENCE updates the gaming drivers.
Turn on Game Mode. Game Mode is a new feature in Windows 10 Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.
Press the Windows key and G to open the Game bar.
In the game bar, click Settings.
Click the check box next to the game title to enable Game Mode for that game.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
07-11-2021 06:41 AM
Hello,
Thank you for the reply. Unfortunately none of these methods have worked. I know I mentioned the game I play, but this just happens generally when I'm searching the web or am in any open window for anything. It seems to happen randomly but mostly when I click my left mouse button. I think this could be some type of helpful accessibility setting or something, but I haven't been able to find anything in my settings.
07-12-2021 09:37 AM
Hi@Alex371,
`We have done the basic troubleshooting as per the document and the notebook needs to be checked taking remote access so that get to know it's a hardware or software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.