My graphic card INNO3D GEFORCE GT 1030 cannot be detected by the motherboard/device manager.

[tkp030078]

Background
Recently purchased the graphic card (GT1030) for upgrade, but after install the graphic card on the motherboard and plugged in on with DVI on that card, the monitor shows nothing. 
There is a CD rom in the package, i try to use that to install the driver for GT1030 but it said the driver cannot be installed because no Graphic card has been installed (But i have installed the graphic card on the mother board correctly and the fan was spinning.) 
Besides, i have tried to install the driver provided by the nvidia (GEFORCE GAME READY DRIVER version 390.77). However, that driver cannot be installed too.

Extra information
1. I was using Geforce GT710 graphic card previously. Dont know if that matters.

Method found in the internet and tried:
1.Upgrade the window version (Current version: 1709)
2.Install DDU (I have install the DDU for uninstalling the previous GPU that i have installed (GT 710). Then i install the new graphic card (GT1030) into the motherboard. Still, it cannot be detected by my computer)

Specification for my computer:
HP Slimline Desktop - 270-p014hk
7th Generation Intel® Core™ i3-7100 processor
Windows 10 Home 64
Intel H270
4 GB DDR4 SDRAM (1 x 4 GB)
1 TB 7200 rpm SATA

Please help, i have been fixing this situation for three days, Thank you so much  

[Barachiel]

Hi @tkp030078 ,

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please check the details given below:

I checked the graphic's card's spec's, and I see that the minimum Recommended System Power (W) is 300 W, but this computer came with 180 W. Please check this link for the computer's specifications.

Hope this answered your question. 🙂

Please reply with the details for further assistance.

Eager to help!

[tkp030078]

Your Question:

Have you attempted any steps on your own before posting on the HP Forums?

My Ans:

Method found in the internet and tried:

1.Upgrade the window version (Current version: 1709)
2.Install DDU (I have install the DDU for uninstalling the previous GPU that i have installed (GT 710). Then i install the new graphic card (GT1030) into the motherboard. Still, it cannot be detected by my computer)

3.Disabling Secure Boot in UEFI

4.Install the programme "Driver Easy". This programme can detect my graphic card GT1030 and install the related Nvidia Driver. However, i cannot use it because the device manager cannot show the graphic card GT1030.

Your Question:

When was the last time it worked without these issues? 

My Ans:

The computer works perfectly with on-board display (Intel graphic 630). However, i would like to upgrade my computer so i buy the graphic card GT 1030. However, it cannot be detected by the computer. 

Your Question:

Difference on the minimum Recommended System Power

My Ans:

The fan on the graphic card is spinning so i dont think it is a problem. 

[Barachiel]

Hi @tkp030078 ,

Thank you for responding,

It's great to have you back 😉

The fan might spin because it's getting enough power to work, but the minimum requirement for the graphics card as per the specification in this link, is 300 W. As per the system specifications from this link, it is just 180 W.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,