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HP Recommended
Pavilion 23xi
Microsoft Windows 10 (32-bit)
The hp power button was held for a minute and the cord was disconnected from the electricity by holding down the power button and it's still the same problem by not coming on what can I do please
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Power Button lockout feature is set by pressing the power button for 10+ seconds.  It is turned off by pressing the power button again for 10+ seconds.   This is all there is to it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

5 REPLIES 5
HP Recommended

@Victor85, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.  The model that you provided is for the monitor.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
The make is an Hp product "Hp pavilion 23xi
HP Recommended

@Victor85 wrote:
The make is an Hp product "Hp pavilion 23xi

This is the model of the monitor.  Is it the monitor or the computer that is locked out?  I would appreciate the model of the computer, also.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
It was the monitor power button that was locked out and I have been able to turn it back on now after trying for 1hour how can I turn it off totally without facing this issue again please
HP Recommended

The Power Button lockout feature is set by pressing the power button for 10+ seconds.  It is turned off by pressing the power button again for 10+ seconds.   This is all there is to it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.