My laptop options aren't working

[roshnikeshari]

Yesterday my cursor was not working so I had to update my cursor from the device manager.  But after that my entire laptop systems are not working. Like my Wi-Fi option has disappeared, my sound box option, the sensitivity option, camera, light nothing is working. Not even the Microsoft apps are working like onenote. I need help with this.

[Garp_senchau]

@roshnikeshari, 

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart your laptop and check if the problem resolves.

Roll back the cursor driver:

• Open Device Manager > Find your cursor device, right-click, and select Properties > Driver > Rollback Driver.
• Check for driver updates in Device Manager for any devices with a warning symbol.
• Check for Windows updates: Go to Settings > Update & Security > Windows Update > Check for Updates.
• Restart Windows Audio and Network services: Press Windows Key + R, type services.msc, and press Enter > Restart Windows Audio and Network Connections services.
• Run the System File Checker: Open Command Prompt (Admin) > Type sfc /scannow and press Enter.
• Run Network Troubleshooter if Wi-Fi is missing: Go to Network Connections and run the troubleshooter.
• Uninstall and reinstall Microsoft apps like OneNote from Settings > Apps.
• Perform a System Restore if nothing works: Go to Control Panel > System Restore and restore to a previous point.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,