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HP Recommended

Hp laptop 

1 REPLY 1
HP Recommended

Hi @234445565,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like you might be experiencing a display issue with your HP laptop. Here are a few steps you can take to troubleshoot the problem:

Check Connections: If you're using an external monitor, ensure that the cables are securely connected. Try using a different cable or port if possible.

Update Graphics Drivers: Go to the HP website or use Device Manager to check for updates for your graphics drivers.

  • Right-click on the Start menu and select Device Manager.
  • Expand "Display adapters," right-click your graphics card, and choose "Update driver."

Adjust Display Settings: Right-click on the desktop and select "Display settings." Make sure the resolution and refresh rate are set to recommended values.

Boot in Safe Mode: Restart your laptop in Safe Mode to see if the flickering persists. If it doesn't, it may indicate a software issue.

Check for Hardware Issues: If possible, connect your laptop to an external monitor. If the flickering occurs only on the laptop screen, it may be a hardware issue with the screen itself.

Run Hardware Diagnostics: HP laptops often have built-in diagnostics. Restart your laptop and repeatedly press the F2 key during startup to access the diagnostics menu.

Reset Your Laptop: If none of the above work, consider resetting Windows or performing a system restore to a point when the issue wasn’t present.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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