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‎02-17-2022 01:13 PM

HP Recommended
Product: HP X24ih Gaming Monitor

There’s a crack which is black around it and there’s lines that are flickering and there’s burn in images eg I’m looking at a image of a dog for like 10 seconds I comeback off it and the dogs left a mark on screen 

Category:
1 REPLY 1

‎02-17-2022 10:27 PM

HP Recommended

@Wxny -- is the monitor less than 12 months ago? If so, contact HP Support, and open a claim against the HP Warranty, to get it repaired/replaced, at HP's expense.

 

If it is older, send it to an end-of-life electronics-recycling location, and purchase a new monitor.

Cheaper to "buy new" than to try to find a technician who could repair it -- most of those "TV technicians" have retired, because the price of new TV/monitors has fallen so much.

 

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